'It is difficult to trust people, but my carer always treats me like a close family member. The best thing I like about him is that he always treats me with respect and listens to me. He always does more than I expect, what else can I ask for?'

Mr B Ali, Manchester

MAC aims to provide a user centred, flexible personal and practical care service designed to support individual people living in their own home and to assist and improve their quality of life.

Our goal is to achieve a reputation for excellence in all aspects of our service provisions to our clients and those who purchase services on their behalf, by operating a consistent, high quality and reliable service by its well trained and highly motivated workforce.

We aim to achieve our objectives by having a workforce that is committed to the care they deliver. We will ensure that on-going training and staff development programmes are available to all our staff. To this we will ensure that systems have been implemented in our efforts to monitor and evaluate the efficiency of each and every aspect of our operations, ensuring customer care, staff welfare and general satisfaction from all points of contact with MAC.