We are very proud of the commitment and professionalism of carers at MAC. Whom many  have been with MAC since MAC initiated in1998.

We undertake regular reviews on the client’s care needs; and conduct regular supervisions to ensure that the carers level of work is acceptable and that they are supported adequately.

Our staff are trained to the highest standards and CRB checks are compulsory for all the team members in the organisation.

Our continuous training policy ensures that we deliver the highest quality of care according to government standards.

Our team is always up to date on the latest health and safety issues.

We have a strong consistent base of home-care staff that come from a variety of backgrounds and range in age from 18 to 70. We have female and male carers available many whom have their own transport.

Frequently Asked Questions

I have little or no care experience. Could I be a successful carer?

You must understand and speak English. Fluency in one other language is also an advantage.

You must be prepared to put your social life on hold for the duration of your assignment. You must be happy to do housework and laundry and to keep the home you are staying in clean and tidy. You must be prepared to undertake personal care such as helping people to wash, dress, bathe and use the toilet.

Caring is a very satisfying vocation for many thousands of people. Some simply enjoy helping others and take the physical and emotional demands of the job in their stride. To be a successful carer you need the right maturity and passion for the task. You also need the presence of mind to deal with changing and sometimes demanding situations.

Most of our clients are elderly and many are confused or in poor health so you must be capable of patience and good humour at all times. You will be a genuinely compassionate person, always dependable and with plenty of common sense.

Will I have enough work?

MAC has hundreds of clients and it is highly unusual for us not to be able to offer good carers as much work as they wish for.

Why should I have a driving licence?

Photo driving licences are also widely accepted forms of identification.

It is essential for domiciliary care workers to have their own transport. This is because you may have five clients to see in a day and will need to get to and from these clients quickly, this would be difficult for you if you use public transport.

Many of our home care clients may ask you to drive them to visit friends.  If you are from overseas you may be able to use your own driving licence for a year after entry into the UK but it is worthwhile purchasing an easily identifiable international driving licence for use in this country.

How often will I work?

With MAC you can choose a pattern of work that best suits you.

We have new assignments every day of the week and we aim to offer you work that coincides perfectly with your other commitments.

Domiciliary care workers usually work between the hours of 7am and 10pm.

Where will I work as a Home-Carer?

Most of our home care clients reside in the North West of England mostly in Manchester.

For consistent work and the greatest choice of assignments you should be prepared to travel locally.

How old must I be?

There is no upper age limit to becoming a MAC carer but you should be energetic and fit enough to help your clients get out of a bath, for example,  to push them in their wheelchair. At all times, for your own and the client’s protection, you will need to follow our manual handling guidelines.

Do I need to have a police check?

Healthcare workers in the UK must obtain a Criminal Records Bureau (CRB) disclosure and Protection of Vulnerable Adults check before they are allowed by law to work in the healthcare sector.  We will do all the paperwork with you if you have been successful in the interview process.

Do I need a bank account?

Domiciliary carers will normally be paid monthly by cheque so you need to have a UK bank account.

What hourly rate will be paid?

The daily rate for Home Care workers is currently between £6 and £8 per hour depending on experience.

What will I be expected to do while on a Home Care assignment?

Tasks may include helping your client to dress, wash and bathe, helping them with toileting and perhaps assisting them to eat. ‘Personal care’ also means providing emotional support and generally helping them to enjoy a better life. Some clients may only need companionship, a reminder to take their medication or an arm to steady them when walking, but for regular work you must be prepared to do some physical personal care.

Carers may involve tasks such as shopping and housekeeping. Carers are expected to keep the client's home clean and tidy with particular attention to the kitchen and bathroom.

You will be given as much information as possible about a client before the booking commences. We at MAC keep in touch with carers by phone to make sure they do not get out of their depth.

What is the employment status of home-care personnel?

Unlike most other companies we directly employ our staff and we are responsible for making the relevant deductions for Income Tax and National Insurance Contributions.

Our care staff are protected by Employment Law, unlike those who are self-employed.

Who pays travelling expenses?

Carers are responsible to get to the clients house by using their own means of transport. Travel expenses are not currently paid for by MAC.

What happens if a carer or client is unhappy with the arrangement?

If there are difficulties with a booking or a clash of personalities between carer and client, either party may contact the MAC service manager. If necessary, we will arrange for a replacement.

You should never leave a carer until a replacement carer arrives and a proper handover has taken place.

Please remember that the office is closed at weekends except for real emergencies.

What accommodation does the client provide?

If a carer is required to stay overnight  then a separate clean and comfortable bedroom is normally provided. You will also have full access to the kitchen and bathroom. The client will meet the cost of the room and three meals a day and will make no charge for gas, electricity etc., however you should not make calls or connect to the Internet on the client’s telephone line, even if they give you permission to do so.

Can a  smoke?

Most clients do not smoke and carers are asked not to smoke in their homes. Wherever possible, we do not place carers who smoke in non-smoking placements.

What is the dress code for a live-in carer?

Carers are expected to dress neatly. Clean casual clothes are normally acceptable while on duty, though employed carers are often expected to wear a uniform which is provided by MAC.  Facial piercing and excess make-up are not acceptable.

What are 'MAC' office hours?

Office hours are 9.00 am to 5.00 pm , Monday to Friday.

If you are interested in applying for a job as a carer in your local area, then print the application form below  (you will need Microsoft Word). Complete the form with your details and post it back to us.

Application Form